top of page

"If your device is over 6 months old, it is considered out of warranty. To get help with your media center without incurring a $25 service charge, we highly recommend using our convenient self-help portal. Good news for Players club members - customer service assistance is absolutely free for you!"

HOW CAN WE HELP YOU?

WHICH SERVICE DO YOU HAVE?

WHICH DEVICE DO YOU HAVE?

We need 4 things to help you with your issue

  • ​Full picture of the home screen of your device

  • A picture/video of the app in question

  • A picture/video of the issue with the app

  • and a brief description of the the issue


 
UPLOAD PICTURES
UPLOAD VIDEO
bottom of page